Privacy Policy | Housies

Tressel Limited - Privacy Policy

This Privacy Policy governs the use of personal information by Tressel Limited CN 8410505 (Tressel, we, us).

Your privacy rights

1. Tressel is committed to complying with its obligations under the Privacy Act 2020 when dealing with your personal information. Any personal information you provide to us will be held, used and disclosed by Tressel in accordance with this Privacy Policy.

2. This Privacy Policy should be read in conjunction with any applicable terms and conditions relating to the use of and access to our website, any mobile applications (Apps), and other products or services that we provide (collectively, Services).

3. If you have any questions regarding this Privacy Policy or wish to access or amend the personal information that we hold about you, please contact us at privacy@tressel.co.nz.

Acceptance of this privacy policy

4. You acknowledge that you have read and understood this Privacy Policy, and consent to the collection, use, disclosure, storage, and retention of your personal information as described in this Privacy Policy, when you access or use our Services or otherwise provide us with any personal information.

Changes to this Privacy Policy

5. We may amend and update this Privacy Policy from time to time by posting a revised version on our website and/or App. Any changes will apply from the date we post the updated Privacy Policy on the website or App. If we make any significant changes, we will provide you with reasonable notice of such changes through the website or App, or via other means such as email. You should check our website and App regularly and review this Privacy Policy for any changes.

How we collect information about you

6. Your personal information will be collected and held by Tressel Limited, Level 7, 56 Cawley Street, Ellerslie, 1051, New Zealand.

7. We collect personal information about you if we need the information for a legitimate purpose. The type of personal information that we collect will depend on the purpose for which it is collected, but may include:

(a) Contact information including your name, physical address, phone number and email address;
(b) Information you provide to respond to security questions;
(c) Documents that provide evidence of your utility usage and payments if you apply to become a vendor or guardian through Tressel;
(d) Your bank account details and financial information;
(e) Information used to assess your creditworthiness;
(f) Any other information that we may reasonably request in relation to your use of the Services; or
(g) Information that you provide in your interactions with us.

8. We may collect personal information about you when:

(a) You register for an account with Tressel;
(b) You apply to buy shares through us;
(c)You apply to become a vendor or guardian of property through Tressel;
(d) You access our website and/or download our App;
(e) You subscribe to any of Tressel’s newsletters or publications;
(f) You submit a form to download any product, whitepaper or other materials;
(g) You participate in, purchase tickets to, or otherwise attend any event, promotion or competition run by Tressel;
(h) You provide details to us in any feedback or contact us form;
(i) You authorise us to post a recorded testimonial about our Services, which may include your name and other personal information alongside the statement;
(j) You otherwise contact us through social media, email, telephone or other means; or
(k) We are required to do so by law.

9. We may collect personal information about you indirectly from:

(a) Other people or businesses who provide references or services to us or to you in connection with the Services you ask us to provide, for example reports from people or businesses who provide background checks, credit checks, or identity verification services to us;
(b) Other companies in our corporate group, for example where there is connection between the services that company is providing to you and the Services we provide;
(c) A third party through any of Tressel’s campaigns or promotions, for the purpose of recommending or referring you to our Services;
(d) Public social media profiles that engage with us by providing feedback, engaging with our marketplace or interacting with our social media posts, for the purpose of connecting with you, improving our services and with your permission, using your interactions on our website;
(e) Federated authentication service providers such as Facebook and Google, for the purpose of authenticating your identity and linking your social media accounts with Tressel;
(f) Our business partners or service providers for the purpose of connecting with you (such as when they refer you to us) or in connection with the Services you have asked us to provide; and
(g) Event organisers where Tressel is a sponsor of the event.

10. When you use our website and/or App we may collect information that is sent to us by your computer, mobile device or other access device. The information that is sent to us may include your computer IP address, referral URL, geo-location and data about the webpages that you access. Generally this information is not personally identifiable data, but to the extent that it is considered personal information for the purposes of any applicable law or regulation, we will comply with our obligations under any such law or regulation when processing that information.

11. If you choose not to provide personal information to us on request, we may be unable to provide certain Services to you, or it may affect the quality of those Services.

12. Where you have provided personal information about another individual, you confirm that you have the authority and consent of that individual to provide us with their personal information.

How we use and disclose information that we collect about you

13. We will only use and disclose your personal information in accordance with your authorisation and/or for the purposes set out in this Privacy Policy, which shall include:

(a) To set up and maintain your accounts with Tressel;
(b) To provide you with access to and use of our Services;
(c) To communicate with you (for example to provide customer support, for documents you have downloaded or to ask you for feedback about our Services);
(d) To verify your identity and complete background checks;
(e) To facilitate your use of our Services and help provide a more personalised experience;
(f) To research and help improve and enhance our Services;
(g) To undertake administrative functions associated with our business;
(h) To identify and prevent fraudulent transactions or other illegal activities, and to protect Tressel, its customers and any relevant third parties;
(i) To conduct market analysis and perform data analytics on customer behaviour and insights in relation to our Services;
(j) To comply with any legal obligations or as otherwise permitted by the Privacy Act 2020;
(k) Subject to you providing your consent (in accordance with the Unsolicited Electronic Messages Act 2007), sending you electronic messages to promote and market our Services.

14. Where you consent to us using your personal information for marketing and promotional communications, you can opt out at any time by clicking the unsubscribe function included in our marketing communications.

Who we may disclose your personal information to

15. We may disclose your personal information to:

(a) Our related companies and affiliates, including any of the companies in which you invest using our Services;
(b) Other organisations that we engage to verify your identity, or which hold databases that we use to verify your identity;
(c) Any service providers that we have engaged to provide a service to us or to our related companies in relation to our Services. For example, we may engage third parties to provide us with IT, marketing, payment processing or customer support services;
(d) Our professional advisors, including accountants, insurers, and lawyers;
(e) Third party credit agencies for the purpose of assessing your credit rating;
(f) Law enforcement agencies for the purpose of performing a background check;
(g) Regulatory authorities, such as for anti-money laundering assessment purposes or to comply with the requirements of any stock exchange;
(h) Any other person or organisation that you have authorised us to disclose your information to; and/or
(i) Any other third party where such disclosure is permitted or required under the Privacy Act 2020 and/or any other applicable law.

Payment card details and identity verification

16. We do not collect or store any payment card details. Where we offer an online payment processing service through our website or App, we use a Payment Card Industry Data Security Standard compliant hosted payment service to process any payment card transactions. Your payment card details will only be collected and held securely by that third party payment processor.

17. We may direct you to third parties who will collect information about you to undertake identity verification and other checks, for example to meet our regulatory obligations in relation to anti-money laundering and countering the financing of terrorism (AML/CFT). Information you provide to them will be held by them in accordance with their privacy policies. We accept no responsibility or liability for the content or privacy practices of any third party websites. If you choose not to provide all of the information requested by them, we may be unable to provide certain Services to you.

Access, correction and retention of your personal information

18. You agree that any information you give to us will be accurate, correct and up to date. You can update your personal details at any time through the website or via the App. Alternatively, you must inform us if any of your personal information changes, to ensure that the details we hold about you are up to date and correct.

19. You are entitled to access the personal information we hold about you, and to request that we amend it if it is incorrect. If we are not willing to correct errors that you have identified in your personal information, you may request that we take reasonable steps to attach a statement to the personal information noting the correction sought.

20. We will only retain your personal information for as long as it is required to achieve the purposes set out in this Privacy Policy or as otherwise required by law.

Security of information

21. Although we take reasonable steps to ensure personal information in our possession is protected and held securely, we do not make any warranties in relation to the security of any information you disclose or transmit to us and we are not responsible for the theft, destruction, or inadvertent disclosure of your personal information where our security measures have been breached. Any transmission of personal information is conducted at your own risk.

22. If we disclose your personal information to an entity outside of New Zealand, we will ensure that such third party is subject to comparable privacy laws to New Zealand or is required to protect the personal information in a way that is overall comparable to New Zealand’s privacy laws. In all cases we will comply with our obligations under the Privacy Act 2020.

Cookies

23. Like many other websites on the internet, we use cookies to store and track information about you when you are on our website for the purposes of:

(a) Providing more customised content and material to you on our website; and
(b) Conducting business and marketing analysis.

24. All information collected via cookies will be held by us. This information will not be made available to any third party in a manner that enables you to be identified. If you do not wish to allow cookies you may change your browser settings to disable cookies. However if you disable cookies some parts of the website may not function properly.

Links to other sites

25. Our website and/or App may have links or references to third party websites or material. Our Privacy Policy does not apply to those websites, and any information collected by such third parties is governed by that third party’s privacy practices or policies. We accept no responsibility or liability for the content or privacy practices of any third party websites.

How to contact us

26. If you have any queries or concerns about our Privacy Policy or our handling of your personal information please contact us at: Tressel Leadership, Level 7, 56 Cawley Street, Ellerslie, Auckland, 1051 or email us at privacy@tressel.co.nz.